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Senior Technical Data Analyst

Department: Talent
Location: San José, San Pedro

We are seeking a Senior Technical Data Analyst to manage and optimize data workflows across HUB and Pharmacy systems. You’ll integrate data from various sources, ensure data quality, and deliver insights that support business functions.

In this role, you'll work with IT teams, Pharmacy Staff, and business leaders to improve operations, compliance, and patient outcomes. You’ll also manage data transfer agreements with internal systems and third-party vendors, while effectively communicating with customer-facing teams and pharmaceutical clients.

Responsabilities:

  • Data Model Maintenance: Lead the development, maintenance, and optimization of the HUB data model, ensuring seamless integration with pharmacy systems and other enterprise platforms
  • Creation and Standardization of Data Transfer Agreements (DTA’s): Lead the development and drafting of DTA’s that outline the terms, conditions, and security requirements for the exchange of data between internal departments and external partners.
  • Data Analysis and Reporting: Perform in-depth analysis of data related to HUB operations, pharmacy workflows, patient engagement, and healthcare compliance.
  • Compliance and Data Governance: Ensure that all data transfers adhere to data privacy and security regulations, such as HIPAA, GDPR, and CGMP, as well as internal data governance policies.
  • Process Management: Generate system diagrams of current and future state implementations of business applications, integrations, and data flows.

Requierements:

  • 5+ years of technical business analyst (or similar) experience with solid understanding of how business applications are configured and built in order to solve for business short/long-term solution needs.
  • 5+ years of experience documenting system capabilities for administrators and users. Users can be business or technical oriented.
  • Strong communication skills at all levels.
  • Comprehensive knowledge in Software Development Life Cycle (SDLC), Agile Framework. Experience using Confluence/JIRA and/or Azure DevOps.
  • Business Process Modeling experience.
  • Ability to document system diagrams of current state and future state technical solutions.
  • Ability to quickly learn all capabilities of new systems.
  • Bachelor’s degree in business, Information Technology, Data & Analytics or similar.
  • Experience in collecting, defining business requirements.
  • Familiarity with business analysis concepts, tools and techniques.
  • Familiarity in Microsoft Office applications, especially Project, Word, Excel, Visio, PowerPoint.
  • Ability to interact with people from all disciplines with all levels of experience.
  • Experience at working both independently and collaboratively.

PREFERRED QUALIFICATIONS:

  • Pharmaceutical, Healthcare or Patient Services experience
  • Customer Relationship Management System experience
  • Experience with healthcare data standards (e.g., HL7, FHIR)
  • Experience working in an Agile development environment.
  • Excellent communication, collaboration, and problem-solving skills.
  • Strong analytical and critical thinking abilities.

 

 
 

 

 
 

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